Usability Testing
Tests with real users
Analytics show where users give up. A usability test shows why. We put your product in front of people from your target group, give them realistic tasks and watch where they hesitate, get lost or succeed.
Sessions can be moderated or unmoderated, on site or remote. Afterwards you get a prioritised list of findings with the evidence for each one, written so your designers and developers can act on it.
Key Features
- Moderated and unmoderated tests for web, mobile and desktop applications
- Recruitment of participants who match your target group
- Task scenarios based on what your users want to get done
- Think-aloud sessions and analysis of what we observe
- Heatmap and click-stream analysis
- A prioritised report with evidence and recommendations for the design